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Quick Help Guide

1. Quotation

Here are some key elements to take note of when receiving a quotation from us.

2. Origination

Printing Plates

If your box is printed you would need to have printing plates made – these would be charged at cost the first time you order.

The cost of your printing plates is indicated as TBC on the initial quotation – if you are happy with the cost of the boxes then let us know and we will ask our arthouse to confirm the cost of the printing plates.

Die-cut tooling

If your box is die-cut we would need to have tooling produced – this would be charged at cost the first time you order.

This tooling cost is indicated as TBC on the initial quotation – if you are happy with the cost of the boxes then let us know and we will ask our tool manufacturer to confirm the cost of the cutting tool.

Time-scale

It may take a short time for us to confirm these costs as your initial quotation will need to be fully drawn up by our design team before we can request prices.

Storage of Printing Plates and Die-Cut Tooling

We do not produce the printing plates or cutting tools, but we will keep them on-site once your job has been run for when you need more making. We would not dispose of any origination unless the job has not been ordered for over 18 months.

3. Production Tolerances

Making boxes is not an exact science – our production team will aim to make your order within a +/- 10% tolerance.

So, if you order 1,000 boxes, we will aim to deliver between 900 and 1,100 finished items – any less than this and we can arrange a make-up.

If you have a special requirement that means you need a minimum order then please let us know and we can build this into your quotation – anything outside the normal +/- 10% may mean that we have to order extra materials which would be disposed of if not required.

4. Proforma Payments

We can offer 30 days credit terms upon successful application with our insurers. If you are unable to get insurance cover or would prefer to pay upfront then we can issue a proforma invoice.

This invoice will cover the order quantity as well as the maximum 10% overs we could deliver as well as any origination costs. Once we receive payment, we will be able to start producing your order.Once we have made and delivered your boxes we will issue a correct VAT invoice for the produced amount – any balance on your account can then be refunded back to you or kept on your account to be used against your next order. Just email our accounts team to let them know which you would prefer - [email protected]

5. Credit/Debit Card Payment

We can accept proforma payment by bank transfer or by credit/debit card. If you choose to pay by credit/debit card there will need to be an additional 5% charge to cover the cost of processing fees.

If you are planning to pay by credit/debit card then please speak with a member of our team and they can confirm the full costs before accepting payment.

If you are uncertain about any of the information within this quick help guide, please get in touch and we can talk you through it.

Contact our team on 01942 521919 or email [email protected].

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