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Account Management and Customer Care

Our expert team of friendly account handlers are here to help you with all your corrugated packaging needs.

Customer care information Belmont Packaging

Outstanding reputation

We're really proud to provide the best level of customer care

Each member of our customer care team is genuinely dedicated to helping you develop custom packaging that perfectly fits your needs.

Whether you’re new to buying corrugated packaging, or you know exactly what you’re doing, we’ll offer the advice and support you need to get the perfect packaging solution.

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Over 85% of our customers place repeat orders with us!

There are a number of reasons for this, but our friendly, responsive customer care, and the quality of the products we supply are two of the most commonly mentioned.

We carry out extremely stringent quality checks, to make sure all of our corrugated cardboard packaging boxes are the highest quality. We're even one of the UK's first manufacturers to invest in the BOBST Digital Inspection table.

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How can we help you?

To get started, we just need a little bit of information from you:

  • Size of the box required (L x W x H)
  • White or brown board
  • Plain or printed (if printed how many colours)
  • Style (according to FEFCO) if known
  • Delivery point
  • Quantity required
  • Email address
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If you don’t have all that information, we’ll be happy to take you through it, either in person or over the phone. We’ve been doing this for over 40 years, so we know a thing or two about guiding clients through the process, from concept to delivery!

Communication is key to success, so get in touch for a chat about your packaging needs. Or even better, pop round for a coffee!

We’ve worked on corrugated packaging solutions for a large number of different brands, and we are proud of every single project we work on. If you’d like to read about a selection of our previous clients, take a look at our case studies.

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Other services

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Need expert help?

Tell us what you need to package and let our friendly team of experts guide you through the options to find what's right for you.

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FAQ's

FAQ's

How long will my quotation take?

Once we have received the full specification for your corrugated packaging requirements, quotations are typically returned within 2 working days, taking into consideration that we do not work on Fridays.

For more bespoke packaging projects involving custom structural design, specialist print finishes or tooling requirements, additional development time may be required to ensure we provide the most accurate and commercially effective solution.

 

What is your minimum order quantity?

Minimum order quantities vary depending on the packaging style, board grade, print requirements and manufacturing process involved.

As a general guide, standard production runs are usually 2,000+ boxes.  

 

 

Check out some more FAQ's here

FAQ's
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